Code of Ethics

• (1) General
  Act professionally and in good faith and to the highest standards properly required for the work objectives. Wherever possible react positively to client needs and respond to client feedback.
• (2) Client Education
  Where it is in the interest of a client to have information relevant to the work or the client’s use of the work results, to enable the client to take the full benefit of the work, provide the client with the information. If it is appropriate for training to be provided to the client to enable the client to obtain full advantage of the work, advise the client of the advantage of training and either offer to provide any necessary training under agreed contractual arrangements or advise the client of any service provider that may be able to provide the training if appropriate.
• (3) Competance
  Prior to accepting any work, make suitable enquiries to ensure familiarity with the requirements and scope of the work and that it is sufficiently competent to perform such work to a proper standard.
• (4) Conflict of Interest
  Not do anything that may be in conflict with the best interests of a client save to the extent permitted under any contractual arrangements. Where a potential conflict arises, first advise the client of the potential conflict and give the client an opportunity to end any contract or agree alternate arrangements. At all times before and during the provision of any services advise the client in good faith and not undertake work which it may be inappropriate to perform without first having advised the client of available options.
• (5) Contract
  Wherever work is to be of a substantive nature, before starting such work enter into a written contract with the client reflecting the terms agreed.
• (6) Contract
  Co-operate with any reasonable enquiry or investigation by a client into work undertaken as part of the services, but not so that we shall incur cost without reasonable compensation. Co-operate with any investigation accepted and undertaken by our Quality Scheme.
• (7) Co-Operation
  Co-operate with any reasonable enquiry or investigation by a client into work undertaken as part of the services, but not so that we shall incur cost without reasonable compensation. Co-operate with any investigation accepted and undertaken by our Quality Scheme.
• (8) Discrimination
  At all times act without discrimination on the grounds of race, colour, ethnic origin, and sexual orientation.
• (9) Employment
  Take responsibility for the employment issues of its consultants and sub contractors performing the work for a client and not make any claim against a client for employment rights of any kind unless such a claim is genuine, the claim is made in good faith, and the relevant written contractual arrangements reflect a contract of employment.
• (10) Familiarity
  Ensure familiarity with any applicable requirements of the business sector relevant to the work to be performed for a client.
• (11) Hardware/Equipment
  Take good care of hardware provided by a client and only use it as authorised and not for any other purpose. Ensure that its own equipment used in connection with any services is not incompatible with client systems and does not and is not capable of interfering with the operations of any client system. Advise the client where there may be incompatibility and propose one or more reasonable solutions to the client to overcome any perceived conflict, including use of alternative equipment.
• (12) Health & Safety
  Act to prevent avoidable danger to health or safety, and report to the client any matter that we believe may affect the health and safety of any person.
• (13) Illegality
  Not undertake any work that is, or which a professional person in the same position may consider to be illegal or perform any work that to our knowledge, may be used by a client to violate the law.
• (14) Inability to fulfil
  If, once work has commenced, we have insufficient skill or resources or for any reason may not be able to complete any part of the work required for a client, advise the client of the difficulty and work with the client to resolve the problem in good faith, where necessary assisting the client to locate additional resources.
• (15) Independant Opinions
  Only represent as independent those opinions that are free of selfinterest. If an opinion is affected by self-interest, to disclose the self-interest.
• (16) Industry Standards
  Ensure that services are provided in line with relevant industry standards.
• (17) Integrity
  In all of their professional activities, act with honesty, integrity and courtesy applicable to the provider of first class professional services.
• (18) Intellectial Property Rights (IPR)
  Cooperate with a client to ensure that there is no ambiguity as to ownership of IPR, and not claim entitlement to, or make use of IPR, that does not belong to us arising from work undertaken by us for the client except to any extent allowed by any contractual arrangements between the parties.
• (19) Misrepresentation
  Not knowingly make any false statement to a client or any person working for or with a client. In particular,not make any representation to a client or potential client that is not full and accurate or induce a client to engage us to provide services on the basis of incorrect information, ensure, so far as is reasonably practical, that any historical information relating to work undertaken by us or any consultant or sub contractor on its behalf is correct in all material respects.
• (20) Negotiations
  Ensure that any negotiations leading to a contract are conducted openly and in good faith. Use appropriate endeavours to ensure there is a good and clear understanding of requirements, objectives and obligations.
• (21) Obligations
  Comply with its contractual obligations.
• (22) Openness
  Keep the client informed of any matters relating to the conduct of and progress of work even if the information is detrimental to us.
• (23) Programs and Software
  At all times use reasonable endeavours to maintain the integrity of client programs or software used in connection with any services. Ensure that its own programs or software used in connection with any services is not incompatible with the clients systems and does not and is not capable of interfering with the operations of any client system. Advise the client where there may be incompatibility and propose one or more reasonable solutions to the client to overcome any perceived conflict, including use of alternative programs or software.
• (24) Relevant Legislation
  Ensure its own compliance with legislation and regulations relevant to the nature of the work to be performed.
• (25) Software Piracy
  Never knowingly install or use software that has not been properly licensed for use, and advise a client where it is apparent that a client system comprises of software that is unauthorised. Never knowingly install or use software that has not been properly licensed for use, and advise a client where it is apparent that a client system comprises of software that is unauthorised.
• (26) Use of Consultants and Sub-Contractors
  Ensure that its consultants and sub contractors performing the work for a client are suitable and competent to perform the work, and in particular:
  are familiar with the Code of Ethics and has agreed to act in accordance with the principles of the Code of Ethics
  through training or other methods retain necessary skills.
  through training or other methods maintain sufficient knowledge of contemporary technology and developments relevant to the work requirements.
• (27) Work-around
  Keep the client properly informed of obstacles that we becomes aware, or should reasonably be aware, may interfere with the objectives of the services provided or to be provided, and wherever appropriate, within the scope of any work undertaken, suggest any suitable work-around solutions.

Compliance with the above is assured via our company Quality Policy.